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Salesforce On-Demand

Resolve Salesforce requests
as they arise.

On-request Salesforce consulting. Submit your request, receive an estimate within 24 hours. No ongoing contracts, no hour packages.

Salesforce On-Demand by the numbers

43%

of CRM users utilize less than half of available features, stalled investment that on-demand support unlocks

Finances Online / Tech.co
80%

of the IT budget goes to maintaining existing systems: support is where the real investment happens

US GAO 2025
30–50%

reduction in delivery time with queue management and smaller requests: exactly the on-demand model

Adler et al. / MIT · Stanford
76%

success rate in small projects vs. less than 10% in large ones-focused request solves more

Standish Group CHAOS 2020

The offer

One request at a time, on any subject of the platform.

There is no subject too small and no category out of scope, as long as it is Salesforce. A new field, a Flow that stopped, a report that does not add up, a wrong permission, a broken integration, a configuration question: you describe what you need and the request enters as a numbered ticket. From there it has a written scope, an estimate, an owner and a deadline. None of this requires a support contract, a block of hours bought in advance, or a queue shared with another client.

The support plan

How Bunker delivers, and why the risk sits with Bunker.

You pay for the result validated in your own environment. The execution risk is ours. What follows is the mechanism that holds that promise up, and it is the same for every client.

01

Any subject is accepted

The two-hour request and the two-week one follow the same path, and the difference between them shows up in the estimate. You do not have to justify size to open a ticket.

02

Scope written before estimating

The analysis reads everything attached to the ticket, files, notes and prior exchanges, and returns the understanding in writing. If information is missing to size the work, we ask before estimating. And no estimate reaches you without passing internal approval at Bunker.

03

A clock that pauses when the ball is yours

The deadline runs while responsibility sits with Bunker and pauses when the ticket is waiting on you, either answering a question or signing off the proposal. The indicator measures the time that is ours.

04

Nothing dies in silence

A monitor flags any ticket stalled too long at any stage, and automatic reminders continue while a proposal waits for an answer. Scope, estimate, signed acceptance and audit trail stay on the ticket itself, consultable after the work is done.

The real scenario

Four barriers of the traditional model that stall your Salesforce evolution

Each one seems reasonable in isolation. Together, they turn simple adjustments into weeks-long projects.

01

Ongoing contracts for one-off requests

To fix a Flow adjustment or create a report, the consultancy requires a months-long contract. Your operation needs a fix today, but the commercial process was designed for six-month projects. The result is investment locked into commitments that do not reflect the real need.

02

Hour packages that never fit

Buying 40 hours when the request requires 12. Or buying 20 when the need was 25. Hour packages force your team to estimate before understanding, and to pay before validating. The leftover hour sits as forgotten credit, and the missing one opens a new negotiation.

03

Execution queues that prioritize volume

Traditional consultancies allocate teams by contract size. Your permissions adjustment enters the same queue as a six-month implementation. The five-day deadline stretches to five weeks, and by then the operation has built a manual workaround.

04

Payment before seeing results

The conventional model charges before delivery. Hour advances, contract entry, billing by planned milestone. Your team pays for estimated effort, before seeing any result. The execution risk falls on the buyer.

Sales­force On-De­mand On-De­mand

Bunker

We have seen this scenario before. And we know the problem is not Salesforce-it is the support model.

Salesforce environments do not stop evolving due to technical limitations. They stop evolving because the consulting model was designed for large projects-and most real needs are one-off adjustments. Bunker On-Demand eliminates contracts, packages, and queues. Each request is independent, with an estimate in 24 hours and payment only after validation.

We do not sell hours. We deliver validated results, request by request.

  • +300 companies served in Salesforce environments
  • +10 years of experience in Sales, Service, Marketing, and Field Service Cloud
  • Estimate within 24h, average delivery in 5 days
  • Payment only after delivery validation

How On-Demand works

Four phases. One request at a time. Results before payment.

Phase 01

Request Submission

Describe what you need to adjust, fix, or evolve in your Salesforce environment. It can be a Flow fix, a new report, a permissions adjustment, a commercial automation, or a one-off integration. No lengthy briefing form. No mandatory alignment meeting. You describe the need; we handle the technical diagnosis.

Outcomes
  • Request registered with business context and technical requirements
  • Specialist assigned for analysis within 24 hours
  • No commitment-the decision to proceed comes after the estimate
Phase 02

Diagnosis and Estimate

Our team analyzes the request with technical understanding of the environment and business impact. Within 24 hours, you receive a clear estimate: scope, effort, timeline, and cost. No ambiguity. The estimate is the commitment: if it makes sense for your operation, we proceed. Up to that point there is no cost or obligation.

Outcomes
  • Documented technical understanding with defined scope
  • Effort, timeline, and cost estimate within 24 hours
  • Simple acceptance by email: no contract, no red tape
Phase 03

Dedicated Execution

With acceptance formalized, a certified Salesforce specialist executes the request with exclusive focus. No shared queue with other clients. No dependency on a generalist team's availability. The average delivery time is 5 days, because focused requests with clear scope resolve faster than broad projects.

Outcomes
  • Certified specialist with exclusive dedication to the request
  • Execution with an average timeline of 5 business days
  • Progress updates without the need for follow-up
Phase 04

Validation and Delivery

Before any charge, your team validates the result in the environment. The delivery is only considered complete when it works in real operations-validated by whoever runs the operation. Payment happens after validation and approval. The execution risk is ours. The approval criteria are yours.

Outcomes
  • Validation by your team in the real environment before payment
  • Delivery documentation with scope and criteria met
  • Billing only after formal delivery approval

Transformation

From traditional consulting to on-demand support

Traditional model

Bureaucracy before results

  • Ongoing contracts for requests that last days
  • Hour packages that are too many or too few
  • Execution queues prioritized by contract volume
  • Upfront payment before seeing any delivery
  • Weeks of negotiation for one-off adjustments

Bunker On-Demand

Results before payment

  • Each request independent: no recurring commitment
  • Payment on the result validated in your environment
  • Dedicated execution with an average timeline of 5 days
  • Payment only after validation and approval
  • Estimate in 24h, acceptance by email, no red tape

Salesforce On-Demand

Submit your first request.

Describe what you need to adjust or improve in your Salesforce environment. Our team will analyze the request and send an effort estimate within 24 hours. Prefer to chat first? Message our agent on WhatsApp; the conversation comes pre-loaded with context.

Talk to our agent on WhatsApp

Every week of Salesforce without evolution is productivity the operation loses-and does not recover.

The first step is to send your request. You receive an estimate within 24 hours and decide afterwards, with no contract and no commitment up front.

Frequently asked questions

Answers on Salesforce on-demand

01 What is a CRM? Expand

A CRM (Customer Relationship Management) is the system that centralizes customer, sales, and service data so every interaction happens with context. More than software, it is the operational base where commercial decisions gain traceability.

02 What is Salesforce on-demand? Expand

It is on-demand support and evolution for your Salesforce: you open a request and receive an effort, timeline, and price estimate within 24 hours. No ongoing contract, no hours package, and no shared queue. You only pay after the delivery is live in production and validated.

03 How does on-demand Salesforce consulting work? Expand

You describe the demand, receive the estimate within 24 hours, and approve it by email, with no bureaucracy. Bunker executes with governance and traceability, with an average delivery of 5 days, and payment happens only after delivery to production: you pay for the result delivered.

04 How much does a Salesforce request cost? Expand

The price is proportional to the effort of each request and comes in the estimate, before any execution. No monthly fee or minimum package: you approve the estimate, Bunker delivers to production, and only then charges.