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Success Cases

Applied architecture. Sustained predictability. Consolidated governance.

Real transformations in high-complexity operations, told by the problem they solved. Not by the name of who hired us.

Consolidated impact of Bunker projects

+300

CRM projects delivered with structured architecture and governance

+120K

users impacted by Bunker implementations in operation

8 countries

with governance and commercial architecture projects in place

+12

economic sectors with operations structured by Bunker

Multinational dissolving-pulp producer from the RGE group, multi-channel B2B operation at international scale.

Structural results

Multi-cloud

Multi-cloud Salesforce platform integrated with SAP in daily operation

6 modules

Sales, Commerce, Partner Portal, Customer Portal, S&OP and SAC in production

3 years

Of continuous expansion with new commercial modules delivered

Platform: Salesforce

Multi-channel B2B operation without integration between sales, partners, customers and planning - decisions without traceability across SAP, CRM and S&OP.

Bunker delivered the Salesforce multi-cloud architecture in phases - Sales Cloud, Partner Portal, Customer Portal, Commerce Cloud, SAC and S&OP - integrated with SAP with end-to-end data governance and continuous expansion into new commercial modules such as trade funds, account current and commission-on-settlement.

National pharmaceutical manufacturer with complex multi-channel commercial operation.

Structural results

40+ usuários

Replacement of SAP Hybris with unified Salesforce across the entire commercial operation

9 months

From contract to the first Sales Cloud wave go-live

3 years

Of continuous partnership with two expansion contracts

Platform: Salesforce

Horizontal pricing, rebates and commercial policy spread across ERP and spreadsheets, with untraceable approvals and rework on every opportunity.

Bunker implemented Salesforce Sales and Service Cloud with proprietary accelerators for horizontal pricing and trade funds, bidirectional integration with the Totvs Datasul ERP, a corporate 2h SLA for critical incidents, and continuous expansion with a new scope of modules in progress.

The largest dealership network in southern Brazil - 21 brands and 100+ units across Paraná and Santa Catarina.

Structural results

100+ unidades

Marketing Cloud architecture restructured with formal Business Unit separation

21 brands

Served on a unified Salesforce platform across southern Brazil

5 brands

With end-to-end lead journey mapped in the Bunker ecosystem

Platform: Salesforce

Commercial and after-sales engine split across multiple automotive brands, overlapping Business Units and ungoverned journey rules - with service scheduling running on critical spreadsheets.

Bunker restructured the Marketing Cloud architecture with Business Unit separation, mapped journeys per brand, designed the integration pipeline via Data Lake and replaced the spreadsheet operation with a scheduling portal on Salesforce Experience Cloud.

National manufacturer with a mixed in-house and independent sales channel, B2B operation and active customer-advocacy function.

Structural results

3 clouds

Three Salesforce Clouds integrated in production (Sales, Service and partner portal)

15+ integrações

Bidirectional integrations across ERP, DMS and operations in daily production

48 licenses

Active across in-house sales, independent partners and customer-advocacy

Platform: Salesforce

In-house sales, independent-rep network and customer-advocacy running in silos without traceability - discounts approved by email and no consolidated order view.

Bunker implemented Salesforce Sales, Service and partner portal, with active bidirectional integrations across ERP, DMS and Salesforce, a governed discount-approval process and billing delivery via WhatsApp - delivered with continuous support and new modules in progress.

Dairy manufacturer with integrated logistics operation across the national territory.

Structural results

8 sprints

Sales Cloud and commercial customizations delivered in weekly waves

12+ integrações

Active integrations across ERP, logistics TMS, finance and Salesforce in production

2 years

Of continuous evolution - from CRM to a new pricing design

Platform: Salesforce

Field sellers without visibility of delivery receipts or invoice status, trade funds disconnected from commercial terms and pricing decisions without analytical structure.

Bunker delivered Sales Cloud in eight sprints, with bidirectional integration to the client's ERP, integration to the transportation system for electronic delivery receipts, financial integration of billings, a mobile app for field sellers and, next, expansion into a new pricing-design layer on top of the client's commercial base.

Animal-health pharmaceutical manufacturer with a national distributor network and active R&D team.

Structural results

395h

Distributor Portal and new product-development framework in execution

Admin interno

Consultative relationship with monthly status reports and Salesforce admin internalized by the client

15+ months

Of continuous monthly cadence - from Sales Cloud to research and development

Platform: Salesforce

Distribution chain and Research and Development team without a unified knowledge base - new products and channel requests managed in spreadsheets parallel to the CRM.

Bunker consolidated Sales Cloud, put a proprietary account-management accelerator into production, delivered the Distributor Portal on Experience Cloud and modeled the New Product Development framework natively in Salesforce - with monthly status reports and admin handoff to the internal team.

A case is not volume. It is evidence of a well-architected decision.

If your operation faces a similar scenario, the first step is an executive diagnosis. No commitment, no generic PowerPoint.

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Frequently asked questions

Answers on Bunker case studies

01 Which problems has Bunker solved? Expand

Commercial governance restructuring, operations modernization with SAP and Salesforce, sales intelligence installation, pricing architecture, and method migration to AI. Every case starts from a specific structural problem, not from a product request.

02 How does Bunker measure the result of a transformation? Expand

By the impact on the business indicator that motivated the transformation: revenue predictability, margin, sales cycle, compliance. System metrics are means; financial result is what counts.