Unplanned asset failures
Without predictive maintenance, mining operations suffer 87% more unplanned stoppages. Each interruption multiplies cost and risk in high-criticality environments.
Thomas & Weiss / NIST-IJPHM 2021Mining
The mine operates 24/7. Contract management, assets, and commercial relationships still depend on spreadsheets and email.
Freeport-McMoRan increased throughput by 10% with AI applied to operations-but the bottleneck for many mining companies is not the plant. It is the disconnect between physical availability, cost per ton, and contract management. Bunker connects this operation with Bunker Protocol, Salesforce, and AI applied to the mine-to-market cycle.
Mining by the numbers
34%→7,8%
process loss reduction with digital twin; +77.7% productive capacity
Fu et al. / Springer 202487,3%
fewer unplanned failures with data-based predictive maintenance
Thomas & Weiss / NIST-IJPHM 2021The silent risk in mining
87% fewer unplanned failures with predictive maintenance. Without integrated data, your operation still reacts instead of anticipating.
When field, planning, and commercial relationships operate in disconnected systems, every decision happens without consolidated context. The result is slow response time, amplified risk, and margin that silently deteriorates.
The real scenario
Four fractures that erode cost/ton every operating shift
Each gap accumulates between one ROM and the next. When physical availability drops without warning and grade does not align with the commercial portfolio, cost/ton explodes-and CFEM becomes a closing surprise.
Process loss in production
Plants without digital control record up to 34% material loss. With digital twin, that figure drops to 7.8%-a 77% gain in productive capacity.
Fu et al. / Springer 2024Revenue destroyed by poor data
Low-quality data destroys 8% to 12% of annual revenue. In mining, where contracts are high-value, each percentage point represents millions lost.
Redman / ACM 1998Productivity gap without data
Operations without data-driven decisions run 5–6% lower in productivity. In mining, that gap translates into tons of uncaptured capacity each month.
Brynjolfsson & McElheran / AER 2016Architecture Mining Integrated
Bunker
We have already mapped physical availability, ROM, and cost/ton. We know where context is lost between the mine and the commercial portfolio.
Maintenance operates without knowing the impact of downtime on plant throughput. Each mining face has its own priority rule. Grade changes between ROM and beneficiation and no one tracks the impact on contract margin. And the commercial team negotiates premium without visibility of tailings and real cost per ton.
We do not sell CMMS or mine ERP. We design the operation that transforms physical availability into traceable margin-with asset governance and end-to-end cost/ton visibility.
- +300 CRM projects: including mining companies with mine-to-market operations
- +120K users impacted, from mine operations to commercial negotiation
- Commercial governance deployed in 8 countries with mining operations
- Direct experience in mining, beneficiation, and ore logistics
Bunker Protocol applied to Mining
Four phases. One architecture. Auditable results.
Evidence
Auditable result in a context similar to yours
+10%
of incremental throughput captured by Freeport-McMoRan with integrated analytics across mine, plant, and maintenance
McKinsey: "Freeport digital transformation" 2023−10–25%
reduction in maintenance costs with predictive maintenance based on vibration, temperature, and asset cycle data
Deloitte: "Predictive maintenance in mining" 2022−50%
reduction in unplanned downtime with integration of physical availability data and criticality-based alerts
McKinsey: "Mining's digital future" 2024Operation with multiple disconnected fronts, contracts without traceability, and decisions without consolidated context in mining.
Bunker designed the complete CRM architecture on Salesforce, integrated processes across field, contract management, and service, and installed operational governance with auditable predictability.
Request access to additional information about this and other cases compatible with your context.
Request a compatible case studyTransformation
From fragmented mine to connected cost/ton architecture
Without Bunker
Mine disconnected from portfolio
- Field and management with separate data and conflicting versions
- Contracts with no link to occurrence history and assets
- Maintenance decisions without integrated predictive context
- Pipeline invisible to executive operations management
- Handoffs between areas with loss of history and priority
With Bunker
Integrated cost/ton architecture
- Unified view of asset, contract, and occurrence across field and management
- Contracts connected to CRM with end-to-end traceability
- Asset governance with predictive alerts by criticality
- Auditable pipeline with real-time executive predictability
- AI applied to the routine with alerts, summaries, and action recommendations
Every month of a disconnected mine costs availability, throughput, and margin per ton that never return.
The first step is a diagnosis of operations and mineral portfolio. No commitment, no generic deck. Assess whether your cost/ton justifies a different architecture.
Frequently asked questions
Answers for Mining
01 Does the protocol work for open-pit and underground mines? Expand
The mine operation changes; the disconnect between operations and commercial is the same. The protocol starts where data fragments: between physical availability, cost per ton, and the sales pipeline-and the architecture adapts to the mining method.
02 Do you integrate with ERP, mine dispatch, and beneficiation systems? Expand
We integrate Salesforce with ERP, dispatch systems, and beneficiation data. The commercial team negotiates with visibility into grade, capacity, and logistics-without calling the mine to find out if delivery is possible.
03 What is the impact for companies that already have structured mine operations management? Expand
Mine management takes care of the plant. The protocol takes care of where the plant meets the contract. When cost per ton, pipeline, and delivery logistics do not talk to each other, margin evaporates between the conveyor belt and the invoice.