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Construction and Infrastructure

The project advances on the physical-financial schedule. The commercial team is still negotiating in the dark.

Construction is 14–15% less productive than the global average - but the bottleneck isn't the job site. It's the disconnect between BDI, measurement, and commercial pipeline. Bunker connects engineering, execution, and portfolio with Bunker Protocol, Salesforce, and AI applied to EPC operations.

Construction & Infrastructure by the numbers

86%

of infrastructure projects exceed budget; real average escalation of 28%

Flyvbjerg, Holm & Buhl / APA 2002
US$15.8B/year

lost due to inadequate software interoperability in construction

Gallaher et al. / NIST 2004
52%

of cost growth caused by rework

Love / ASCE-JCEM 2002
50+ years

of declining productivity in construction vs. 290% growth in other sectors

Goolsbee & Syverson / NBER 2023

The silent risk in construction

Eight out of ten infrastructure projects exceed budget. Can your operation anticipate before rework consumes the margin?

When commercial, engineering, and site operations run on separate systems, every decision happens without context. The result is a schedule that's just a promise - and margin that erodes with every amendment.

The real scenario

Four fractures that erode BDI with every measurement

The proposal lives in email, amendments have no traceability, and the physical-financial schedule is sacred - but nobody connects what was sold with what is being executed. Every deviation becomes rework that erodes the project's BDI.

01

Rework as the standard

52% of cost growth on construction projects comes from rework. Without decision traceability, each correction generates another, and the budget dissolves before delivery.

Love / ASCE-JCEM 2002
02

Systems that don't talk to each other

US$15.8 billion per year lost due to inadequate software interoperability. Each area operates with its own version of the truth, and the project pays the cost of disconnection.

Gallaher et al. / NIST 2004
03

Productivity in structural decline

More than 50 years of declining productivity in construction, while other sectors grew 290%. Operational inertia accumulates with every project that lacks governance.

Goolsbee & Syverson / NBER 2023
04

Commercial pipeline without visibility

Proposals, contracts, and amendments managed in spreadsheets and emails. Executive management doesn't know where it's losing conversion or where the margin evaporates.

Cons­truction Inte­grated Archi­tecture

Bunker

We know what BDI, physical-financial schedule, and contract amendments mean - no explanation needed.

The schedule is sacred, but the commercial proposal lives in email. Every amendment is a risk or opportunity, and neither has traceability. Measurement is delayed and cash flow is strangled. The Bunker Protocol connects commercial, engineering, and the job site in a single architecture: with contract governance, amendment traceability, and an integrated view between backlog and schedule.

We don't sell CRM. We design the operation that connects proposal, contract, and measurement in an auditable flow.

  • +300 CRM projects: including engineering and heavy construction operations
  • +120K users impacted, from commercial proposal to project management
  • Commercial governance deployed in 8 countries with infrastructure operations
  • Direct experience in construction companies, concessionaires, and large-scale projects

Bunker Protocol applied to Construction

Four phases. One architecture. Auditable results.

Phase 01

Structural Diagnosis

Job site, engineering, and commercial teams operate on different systems with different languages. We map where the disconnect between proposal, contract, and execution generates avoidable amendments, rework, and BDI erosion.

Outcomes
  • X-ray of the flows between commercial proposal, contract, and project execution
  • Quantification of avoidable amendments, rework, and schedule deviations
  • Roadmap prioritized by BDI recovery and delivery predictability
Phase 02

Prioritization Architecture

Salesforce connects to ERP, project systems, and job site data. The view integrates proposal, measurement, amendment, and post-project - eliminating blind spots between headquarters and the field.

Outcomes
  • Salesforce integrated with ERP, BIM/project systems, and job site data
  • Unified view of customer, contract, measurement, and claims history
  • Automated journeys for commercial, contract management, and post-project
Phase 03

Tailored Engagement

Agentforce alerts on schedule deviations in real time, prioritizes amendments by financial impact, and prepares project summaries for board meetings. Full traceability on every recommendation.

Outcomes
  • Predictive alerts for schedule deviation and scope overrun
  • Automatic prioritization of amendments and claims by BDI impact
  • Executive project summaries generated for each review cadence
Phase 04

Outcomes and Transfer

Governance between headquarters and job sites with execution, margin, and deadline metrics. The project management team absorbs the platform and gains operational autonomy.

Outcomes
  • Performance dashboards by project, contract, and region with BDI metrics
  • Review cadence between board, project management, and job sites
  • Project team trained to operate and scale the platform

Evidence

Auditable results in construction and infrastructure

14–15%

in productivity gain in E&C with integrated digital transformation: BIM, CDE, and cloud project management

McKinsey: "Decoding digital transformation in construction" 2019
–12%

in rework hours through collaborative defect tracking via BIM + CDE between contractor and supplier

McKinsey 2019
+1,4%

in additional annual revenue per digital technology adopted: impact on backlog and schedule visibility

Deloitte / Autodesk: "State of Digital Adoption in Construction" 2024

Proposals without traceability, contracts disconnected from the job site, and decisions without executive visibility in a multi-project operation.

Bunker designed the complete CRM architecture on Salesforce, integrated processes between commercial, engineering, and the job site, and installed pipeline governance with auditable predictability.

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Transformation

From isolated job site to integrated physical-financial schedule

Without Bunker

Each project as a black box

  • Commercial and engineering with separate data and conflicting project versions
  • Project execution with no link to the customer's commercial history
  • Amendments approved without centralized governance or traceability
  • Pipeline invisible to the contractor's executive management
  • Accumulated rework without root cause diagnosis

With Bunker

Proposal, contract, and measurement in a traceable flow

  • Unified view of customer, contract, and project across commercial, engineering, and job site
  • Execution connected to CRM with prioritization by value and risk
  • Amendment governance with traceability by project and phase
  • Auditable pipeline with real-time executive predictability
  • AI applied to the daily routine with alerts, summaries, and action recommendations

Every amendment without traceability is BDI that dissolves before measurement.

The first step is an operations diagnostic. No fancy slide deck, no talk of "pipeline" as if it were a transactional sale. We map where your operation loses margin between proposal, contract, amendment, and schedule.

Frequently asked questions

Answers for Construction and Infrastructure

01 How does it work for those operating with long-cycle projects and constant amendments? Expand

The protocol is designed for long cycles. The diagnostic maps where amendments and claims arise from lack of visibility - not from poorly defined scope. The architecture connects proposal, contract, and project execution so deviations are detected before they become losses.

02 Do you integrate with ERP, BIM, and job site systems? Expand

We integrate Salesforce with ERP, project systems, and job site data. The goal is for commercial, engineering, and contract management to operate on a single base - without project managers having to consolidate data manually.

03 What is the impact for those who already have structured project management? Expand

Project management takes care of execution. The protocol takes care of the connection between execution and commercial intelligence: who sells, how they negotiate, what they deliver. When these two layers don't communicate, BDI erodes without anyone seeing it in time.

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