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Oil and Gas

Lifting cost squeezes margins. NPT erodes profit. And commercial management still operates in silos between field and office.

Shell reduced downtime by 20% with predictive maintenance - but the bottleneck isn't just the plant. It's the disconnect between contracts, turnaround, technical support, and field execution. Bunker connects that operation with the Bunker Protocol, Salesforce, and AI applied to the upstream-to-downstream cycle.

Oil & Gas by the numbers

US$1,372B/year

in corrosion costs on oil and gas production assets in the US alone, with 15–35% preventable through sound management and monitoring practices

NACE International (AMPP) / IMPACT Study 2016
Up to 40%

cost reduction with predictive vs. reactive maintenance; 10× ROI on the program investment

U.S. Department of Energy / O&M Best Practices Guide 2010
US$65B+

in total costs from the Deepwater Horizon spill, including fines, settlements, and environmental restoration - the largest environmental disaster in US history

U.S. EPA / NOAA / GAO 2010-2018
US$38M/year

lost per offshore platform in unplanned shutdowns - equivalent to 27 days of operations; only 24% of facilities have adopted predictive maintenance

Kimberlite/GE O&G cited in SPE-JPT 2016

The silent risk in oil and gas

US$15.8 billion lost per year due to inadequate software interoperability. Does your operation know the cost of every context-free handoff?

When contracts, assets, operations, and technical support run in separate systems, every critical decision happens without a consolidated view. The result is stretched response times, amplified risk, and margin eroded with each cycle.

The real scenario

Four fractures that erode lifting cost and reliability with every turnaround

Every gap compounds between one shutdown and the next. When NPT rises without warning and the FPSO isn't connected to the contract portfolio, lifting cost skyrockets - and HSE becomes accumulated liability.

01

Uncontrolled non-technical losses

Up to 40% of distributed energy can be lost in operations without integrated data control. In oil and gas, the lack of traceability amplifies invisible operational losses.

Glauner et al. / Univ. Luxembourg 2017
02

Imprecise forecasting

Operations without applied deep learning show 39% more error in demand forecasting. Every forecast deviation translates into wrong inventory, undersized contracts, and delayed response.

Wen et al. / Nature 2024
03

Reactive maintenance

Predictive maintenance reduces unplanned failures by up to 87%. Without it, every unscheduled shutdown costs millions in lost production and emergency mobilization.

Thomas & Weiss / NIST-IJPHM 2021
04

Disconnected systems

Inadequate interoperability consumes billions per year. Every isolated system multiplies integration costs and reduces response speed in critical scenarios.

Gallaher et al. / NIST 2004

Inte­grated Energy Archi­tecture

Bunker

We have already mapped NPT, lifting cost, and turnaround. We know where context is lost between FPSO and contract management.

Turnaround planning operates without the NPT history from previous shutdowns. Each offshore asset has its own maintenance priority scale. Lifting cost rises without anyone crossing intervention cost against lost production. And the commercial team negotiates service contracts without visibility into each vendor's accumulated HSE record.

We don't sell CMMS or E&P ERP. We design the operation that transforms asset availability into traceable lifting cost - with contract governance and end-to-end NPT visibility.

  • +300 CRM projects: including O&G operations with contract management and HSE
  • +120K users impacted, from asset management to technical support and contracts
  • Commercial governance deployed in 8 countries with oil and gas operations
  • Direct experience in upstream, midstream, downstream, and O&G services

Bunker Protocol applied to Oil and Gas

Four phases. One architecture. Auditable results.

Phase 01

Structural Diagnosis

Field, office, and technical support operate on systems and cadences that never intersect. Lifting cost is under pressure, but the commercial team can't see the cause - and engineering can't see the contract. We map every silo and its real cost.

Outcomes
  • Diagnostic of flows between field operations, engineering, and contract management
  • Impact on lifting cost and NPT at each disconnection point between departments
  • Roadmap prioritized by downtime reduction and contractual efficiency
Phase 02

Prioritization Architecture

Salesforce connects to ERP, HSE systems, and asset management platforms. Contracts, interventions, and technical support begin sharing context - so no team operates in the dark.

Outcomes
  • Salesforce integrated with ERP, HSE systems, and field asset management
  • Unified view of contract, asset, intervention, and incident history
  • Automated workflows for contract management, turnaround, and technical support
Phase 03

Tailored Engagement

Agentforce prioritizes interventions by production impact, alerts on NPT risks in scheduled turnarounds, and generates contract briefings with operational and HSE context. Compliance built in.

Outcomes
  • NPT risk alerts with intervention prioritization by production impact
  • Turnaround briefing with contract, asset, and HSE history context
  • Contractual SLA monitoring with deviation forecasting and automatic escalation
Phase 04

Outcomes and Transfer

Governance spanning operations, engineering, and contract management with lifting cost, NPT, and vendor performance metrics. The technical team absorbs the operation and evolves the platform.

Outcomes
  • Lifting cost, NPT, and contractual performance dashboards by asset and vendor
  • Review cadence across field operations, engineering, and contract management
  • Autonomous technical-commercial team: evolves processes and the platform independently

Evidence

Auditable results in a context similar to yours

−20%

reduction in unplanned downtime achieved by Shell with predictive analytics integrated across FPSO, maintenance, and planning

McKinsey: "Shell digital operations" 2023
>US$5/BOE

reduction in lifting cost through integration of asset, intervention, and production data: benchmark among digital operators

BCG: "Digital in upstream oil & gas" 2024
−50%

reduction in NPT with digital twin and continuous asset monitoring connected to turnaround planning

Deloitte: "Digital twins in oil & gas" 2023

Fragmented contracts, field operations without a consolidated view, and technical decisions without traceability.

Bunker designed the full CRM architecture on Salesforce, integrated asset, contract, and technical support data, and put in place operational governance with auditable predictability.

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Transformation

From fragmented assets to a connected lifting cost architecture

Without Bunker

Asset disconnected from contract

  • Contracts, assets, and support running on separate data with conflicting versions
  • Handoffs between operations and support with no context continuity
  • Reactive maintenance with no predictive failure alerts
  • Contract pipeline invisible to executive management
  • Critical decisions with no traceability of operational impact

With Bunker

Integrated lifting cost architecture

  • Single view of contract, asset, and incident across operations and support
  • Handoffs with consolidated context and continuity across teams
  • Predictive governance with risk alerts and impact-based prioritization
  • Auditable pipeline with real-time executive predictability
  • AI applied to daily routines with triage, summaries, and action recommendations

Every month with disconnected assets costs lifting cost, NPT, and reliability you won't get back.

The first step is an operations and asset management diagnostic. No commitment, no generic deck. Evaluate whether your lifting cost justifies a different architecture.

Frequently asked questions

Answers for Oil and Gas

01 How does the protocol address operations with high HSE requirements? Expand

HSE is an architectural premise, not an optional module. The platform integrates incident traceability, vendor compliance, and intervention history into operational workflows. Every action has built-in audit trails.

02 Do you integrate with ERP, HSE systems, and field asset management? Expand

We integrate Salesforce with ERP, HSE systems, and asset management platforms. Contracts, interventions, and technical support begin sharing context - so no team operates on stale data.

03 What is the difference between the Bunker Protocol and an O&G ERP integrator? Expand

An ERP integrator solves the system. Bunker solves the operation that connects contracts, assets, and field. The ERP is one of the components - the protocol is the architecture that makes contracts, turnaround, and technical support operate on shared context.

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